We do not offer refunds or exchanges for perishable items such as flowers and chocolates. If you are not satisfied with your order, please contact us within 24 hours of delivery, and we will do our best to resolve the issue.

You may cancel your order up to 24 hours before the scheduled delivery date. Please contact us at bbloom.flowers@gmail.comto cancel your order. We will issue a refund to your original payment method.

You may request changes to your order up to 24 hours before the scheduled delivery date. Please contact us at bbloom.flowers@gmail.com to request changes to your order.

If we are unable to deliver your order due to an incorrect or incomplete delivery address or recipient information, we will not be responsible for any refund or reshipment. Please ensure that the delivery address and recipient information is accurate and complete.

If your order is damaged or defective, please contact us within 24 hours of delivery. We will do our best to resolve the issue.

If your order is not delivered due to circumstances beyond our control, such as natural disasters or transportation issues, we will not be responsible for any refund or reshipment.

If you have any questions or concerns regarding our refund and cancellation policy, please contact us at bbloom.flowers@gmail.com

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Operating address: 

M38 Greater Kailash Part 2
New Delhi 110065
India